ComplaintsforBoston Orthopedic & Respiratory Equipment LLC
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Complaint Details
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Initial Complaint
07/11/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Rented a mobility scooter from this company for use on July 4 in Boston. The scooter broke down in the middle of the street and was unusable. Company made an unworkable offer to fix scooter (would have been too late in the day). I have asked for a refund (paid $214). They offered $45 which is unacceptable. Most discouraging is that they have misled and misrepresented multiple times. Not a good consumer facing business.Customer response
07/22/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
The business made a partial financial offer of $100 to resolve the matter which I have accepted. I will never do business with this firm again but this was better for me than trying to deal with these people any longer.
Regards,
***********************
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.