Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          SidelineSwap, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSidelineSwap, Inc.

            Retail Sportswear

            Contact Information

            52 Roland St

            Charlestown, MA 02129-1234

            Visit Website
            Email this Business
            (347) 559-7927

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            26 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            52 Roland St, Charlestown, MA 02129-1234
            Email this Business
            BBB File Opened:
            12/6/2018
            Years in Business:
            6
            Business Started:
            3/30/2018
            Business Incorporated:
            3/30/2018
            Type of Entity:
            Corporation
            Number of Employees:
            1
            Business Management
            • Mr. Brendan Candon, President
            Contact Information

            Principal

            • Mr. Brendan Candon, President

            Customer Contact

            • Mr. Brendan Candon, President
            • Mr. Joe Yeadon, Operations Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            26 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/31/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Swap ID: #******** I made this purchase on 5/5 from PIAS_Fullerton. Sideline swap forces you to accept item within 72 hours. I had no opportunity to use the bat before approving the sale. When I used the bat the cap came flying off on the first swing. The end cap was glued on with grass in the glue. Picture attached. The bat was bought by play it again sports ********* from a customer who pulled a scam on them with the glued on cap. Play it again sports passed that scam on to me buying it on Sideline swap knowing that in 72 hours I would not be able to identify the problem. I contacted PIAS_Fullerton on sideline swap and they agreed to take it back for refund. Then they backtracked then stopped responding. This is a complete scam,
            Read More
            Read 25 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Patrick S

            12/11/2023

            Their buyer protection promise is a scam. I bought shoulder pads from a seller, and he sent me literally rotten/rancid smelling equipment and then refused the return. I can deal with used equipment that needs to be washed, but these were literally unusable. I disputed it and sideline swap didn't allow the return or refund.

            SidelineSwap, Inc. Response

            12/14/2023

            Hello! We're sorry to hear you didn't have a great experience with your purchase. Without the Swap ID or username, it's difficult for us to track down this exchange and help provide better assistance. If it's possible to follow up, or email into our support team, we'd love to take another look. 
            Read 6 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.