Business ProfileforGary Jackson Motors, Inc.

Worst experience ever , one lie led to another and day after day calling to see if the truck would be ready ? Finally waiting 20 days , 20 days of lies , no vehicle,then I finally caught on and terminated deal . But now I find out over a month later they never canceled my loan , my payment is late oh and they are the only ones who can cancel !!!! Dont go to this place unless you want to get backed into a corner and life ruined

************ purchased a 2012 **** F-150 from **. He used his existing pickup truck as a trade. The Sales Associate was able to get him approved. ************ signed the bank contracts and agreed to the loan. The day before he was to pick up the 2012 **** F-150 he called ** and cancelled the loan. On the day ************ canceled the Sales Associate immediately called the bank and cancelled his loan. We also advised him to do the same. ************ left out impeditive information in his review. First, he never contacted the bank to cancel his loan. It was a two-party agreement, and he was told by ** to call and cancel his loan as well. Second, he never called his insurance company to cancel. I called on his behalf. Third, he never called his bank to where we sent our check to pay off his existing loan for the trade, I called them saying he cancelled and kindly requested our pay off back. We still have not been reimbursed and he is currently driving the truck we paid-off. He sat with me in my office on Monday May 08,2023 and requested I contact the bank to verify his loan was in fact cancelled. He clearly heard the bank on speaker phone verify we did in fact notify them on the day he called **. We have been nothing but pleasant and cooperative with ************ from the very beginning. His review is misleading and malicious.