ComplaintsforPharmaciopy
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Complaint Details
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Initial Complaint
08/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had aggressive, high pressure sales experience and purchased items at Pharmaciopy in Chestnut Hill, MA. The products didnt work with my fair skin (burning and redness) and the sales tactics left me feeling really scummy so I went to return the items within the hour and I was told no refunds. This was never stated to me prior to the purchase, no signs stating this and I have had no luck talking to anyone from the company. The store is privately owned and not a part of corporate and they said they have their own policy. They also hire an outside company for customer service and has made it extremely difficult to talk to someone. After researching the company I have seen many other experiences like mine and they essentially scam customers with their aggressive sales and no refund policies. Is this something you may be able to help with? I cant believe they were allowed to be in this type of mall with other legitimate businesses. Your assistance or guidance would be much appreciated.Customer response
08/30/2023
Pharmaciopy has refused to issue me a refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.