ComplaintsforHonda North
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bought a ******************* 2019 with ***** miles the car was still under warranty until 2022 manufacturers warranty I then put an extended 7 year 100 000 mile warranty for **** dollars went to service my car they told me that the warranty was up now the wraparound extended was supposed to be for 7 years ******* miles after the manufacture was up now the one that I purchased should kick in they then tried to give me warranty 3 years ***** miles with 100 dollar deductible I said no I want wat I paid for 7 years or 100 000 miles my wife went to service my car then was charged 4 hundred dollars more told them that I shouldn't pay for service I did pay u so now I'm stuck paying to fix my car with that's under warranty that we purchased should be all ready paid forCustomer response
09/17/2023
I have not heard from the business in response to my complaint.Business response
10/03/2023
I am sorry for delayed response as I thought this was closed because the *********************** spoke with management.
I am certain ***********************, General Manager of Honda North has reached out.
Can someone please confirm?
Thank you!
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Contact Information
Business hours
Today,9:00 AM - 6:00 PM
MMonday | 9:00 AM - 9:00 PM |
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TTuesday | 9:00 AM - 9:00 PM |
WWednesday | 9:00 AM - 9:00 PM |
ThThursday | 9:00 AM - 9:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 6:00 PM |
SuSunday | 12:00 PM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.