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          Find a Location

          Papa Gino’s and D’Angelo Grilled Sandwiches has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfilePapa Gino’s and D’Angelo Grilled Sandwiches

            Restaurants
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Bankruptcy:
            On 11/05/2018, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 18-12537. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to United States Bankruptcy Court District of Delaware Clerk's Office 824 Market St., 3rd Floor Wilmington DE 19801 for resubmission to that court. The case number should be entered on the form.

            Contact Information

            600 Providence Highway

            Dedham, MA 02026-6848

            Get Directions
            Visit Website
            (800) 727-2446

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Papa Gino's, Inc. offers the sale of pizza and a variety of Italian menu specialties to the general public on a fast food basis.

            Business Details

            This is a multi-location business.

            Find a Location

            Papa Gino’s and D’Angelo Grilled Sandwiches has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              600 Providence Highway, Dedham, MA 02026-6848
              BBB File Opened:
              7/29/1986
              Years in Business:
              63
              Business Started:
              1/1/1961
              Business Incorporated:
              9/11/1991
              Type of Entity:
              Corporation
              Number of Employees:
              4500
              Alternate Business Name
              • PGHC Holdings
              • Papa Gino's, Inc.
              • D'Angelo Sandwich Shops
              Business Management
              • Mr. Richard Wolf, President & CEO
              • Ms. Kathy Murphy, Director of Customer Service
              • Mr. Corey Wendland, CFO
              Contact Information

              Principal

              • Mr. Richard Wolf, President & CEO

              Customer Contact

              • Ms. Kathy Murphy, Director of Customer Service
              Additional Contact Information

              Fax Numbers

              • (781) 461-1896
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/22/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Absolutely unacceptable experience. Walked in to pickup the pizza I ordered and attempted to pay with cash. All I had was a $50 bill and was told I couldn't pay with it. When I explained that I didn't have my debit card with me nor do I use Apple Pay, they asked if I had any smaller bills. I said I did not and was told there was nothing they could do and refused to sell me the pizza with CASH IN HAND. The manager, ******, wouldn't even speak to me and kept telling the cashier what to say. I would like an explanation as to why, when I had more than enough to cover the cost of the pizza, it is somehow my problem that the manager didn't want to take a $50 bill
              Read More
              Read 14 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              David C

              01/13/2024

              Hey papa ginos , if you offer a free pizza for my birthday and I order online and get real hungry and have it in my hand and the acting supervisor can't get the order finished on the computer then don't make pizza free for my birthday no more .I left that store utterly ****** because the supervisor said the button was greyed out . I have till January 31st to use it but I won't .I am so ****** off .papa ginos was my go to for pizza . I will make sure all my family knows what happened here . It's because I have a disability I bet .my wife did hers fine but why is mine the issue .it's because I have a learning disability and the acting supervisor thought she could pull a fast one and say she couldn't over ride it .Hey papa ginos I won't be back You lost a good customer .
              Read 3 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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