Business ProfileforTwo Feathers Restoration & Design

April 19 2023 Kathy Sarvary and I (Sarah Hills) took our 2018 Dodge Promaster to walk through some things we wanted fixed and/or upgraded. Please see attached documentation. The owner of the business was present but was with another customer so he had me go over the job details will Jay, the guy who was going to do the actual work. We spoke about relocating three batteries (we actually returned with three new lithium batteries that I purchased. Jay was to install the new batteries and secure them safely. Jay was also supposed to install a switch for a water pump that I had set up in a base cabinet. Jay was also going to consolidate and give us a diagram of the wiring and a walkthrough of how things worked. Last, we spoke about moving the shore line to the other side of the van near the consolidated new wiring. When we picked up the van, we were told that they only had enough time to wire the batteries and attach the pump switch. I was flabbergasted and Jay said these things take time and we had only authorized 8 hours of work. We asked to speak to the owner who blew us off and acted busy training someone on the computer. He took our payment and said our receipt would have to be the credit card statement as he was busy and couldn’t print it right then. We left feeling “taken” but decided we would let it go and find another place in future to finish what we had planned to do. We took the van on a trip after this service and the inverter no longer worked to charge even our coffee maker. Then the $1000 fridge blew. We returned to Two Feathers and asked for our money back or, at least part of it, *** *** ***** **** **** *** *** ****** *** *** *** ************. He said he had no money and nothing he could do. The irony is it appears they did nothing in the first place but damage our system rendering it unusable and we paid them $1400 to do so. We are looking for our money back.