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Find a Location

Ryder Landscaping Construction has 1 locations, listed below.

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    Business ProfileforRyder Landscaping Construction

    Landscape Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ryder Landscaping Construction specializes in new lawn installation, pruning, spring and fall cleanups, seasonal planting, flower beds, mulching, edging, shrub and plant installation, seeding, sod, fertilizing, lawn and property maintenance, snow removal, sanding and salting for residential and commercial clients.

    Business Details

    Location of This Business
    1934 Lakeview Avenue, Dracut, MA 01826-3278
    BBB File Opened:
    3/14/2013
    Years in Business:
    26
    Business Started:
    1/1/1998
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    6
    Business Management
    • Mr. Bill Ryder, Owner
    Contact Information

    Principal

    • Mr. Bill Ryder, Owner

    Customer Contact

    • Mr. Bill Ryder, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 7/14/21, we entered into a $26,200 contract with ******************** Landscape (********************) to complete landscaping work in our backyard. The contract required two payments of $13,100 to made. The first was due at signing and the second final payment was "due upon completion." During the course of Summer 2021, ******************** completed portions of the work required by the contract and then additional grading and coping installation over concrete footing. ******************** charged us an additional $16,119 to complete this work, which he told us was necessary due to problems with grading completed by the pool builder and concrete form work performed by a concrete company. **** ******************** insisted that we pay immediately even though he never provided us with invoices needed to justify the work. These invoices/receipts are needed for the other contractors to support our request that they reimburse us for the cost of their work, which Mr. ******************** claimed was defective and in need of repair. After many requests, Mr. ******************** provided us with a receipt explaining why he charged us an additional $4,568 (not 16k). Mr. ******************** has still failed to provide us with a receipt for the remaining $11,551 over our contract price, which we've been requesting since we paid on 10/16 2021. We have spoken to the other contractor who performed the work that Mr. ******************** told us was faulty and this contractor cannot understand why it cost ******************** that much to correct. He believes we were overcharged by ********************, since in his estimation, it should have cost no more than $2k to correct. ******************** walked off the job approximately 30 days ago when he asked us to pay him an additional $500 without a written invoice - which we refused to do - as we are still waiting on written invoice/receipts explaining the $11k in prior charges before making any additional payments that we did not believe we owed. To remediate this dispute, we would like a written explanation of the $11,551, and for ******************** to finish the few remaining items contracted to complete.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

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