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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Have been trying to get a refund of over $500, the company had been debiting my *********** account , which customer service fixed in feb, but cant refund? . Was told feb 7th would take two months. Was told mid April it wasn't submitted and would submit. Was told today would re-submit and **** urgent..BUT...could take 2 more months. **************** very polite. Then reviewing the BBB site , it seems this may be more common than I thought for them not refunding in a promised manner.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.