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Find a Location

Express Towing Inc. has 1 locations, listed below.

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    Business ProfileforExpress Towing Inc.

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1269 Washington St, East Weymouth, MA 02189-2316
    BBB File Opened:
    5/28/2004
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Incorporated:
    1/1/1998
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Business Management
    • Mr. Michael Krowse, President
    Contact Information

    Principal

    • Mr. Michael Krowse, President

    Customer Contact

    • Mr. Michael Krowse, President
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Donna S

    1 star

    12/20/2023

    Female "manager" at express towing weymouth cancelling my service call to AAA twice for a battery replacement under warranty. Third call AAA - express Towing weymouth documented with AAA that battery was tested and does not need to be replaced. Car locked battery was never tested RUDE IGNORANT MANAGER CANCELING MY CALL TO AAA LYING THAT SERVICE WAS DONE. DO NOT TRUST EXPRESS TOWING WHEN CALLING AAA Call AAA for 2018 Jeep which is dead possible battery needed, Express Towing ******** shows up with a flat bed and jumper cables - nothing to test battery - have Jeep jumped. Next day, **** dead again - call AAA they send Express towing - battery/alter. tested battery needs to be replaced. Asked Express Towing battery specialist if two batteries need to be replaced told only one battery in this 2018 Jeep. Express Towing will give us a heavy duty battery to cover all electronics. Jeep dead 6 days latter. Call AAA send express towing and Jeep towed to ***** Jeep for possible electrical issue - Not an electrical issue - Secondary battery (was told no secondary battery from express towing even when asked if there were two batteries!!!!) was draining big battery - battery slowed charged over night - battery which is under warranty is dead. Call AAA for replacement battery - told from AAA battery under warranty - they send express towing - no text showing express on their way - Call AAA - told service call cancelled - WE DID NOT CANCEL CALL - Another call place by AAA - call cancelled again Third call to AAA this time Documented with AAA Express towing tested battery and battery does not need to be replace - FEMALE "MANAGER" LYING TO AAA - CAR WAS LOCKED UP AND BATTERY NOT TESTED. HOW CAN A CONTRACTED AAA TOW COMPANY CANCEL MY CALLS TO AAA FOR HELP - THEY DID NOT WANT TO REPLACE BATTERY - DO NOT TRUST EXPRESS TOWING ******** - I PAY FOR MY AAA SERVICE TO BE HELPED - EXPRESS TOWING CANCELLING MY CALLS AND LYING TO AAA ON THE SERVICE THEY DID - ABSOLUTELY UNACCEPTABLE

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