Business ProfileforEvonify Stays

I am filing a formal complaint against Evonify, a merchant operating through **************, for an extremely unsatisfactory experience related to a reservation made via Expedia. The reservation was for the period of 11/19/23 to 11/26/23, and *** travel insurance was purchased at checkout. My grievances with Evonify are as follows:Reservation Issues: The reservation only lasted one day, despite the original intention of a week-long stay.Accommodation Conditions: The provided apartment had a missing window, was unclean, and hidden cameras were discovered.Host Misconduct: I experienced uncomfortable interactions and comments from the host, creating an unsafe and violating environment.Security Concerns: Being locked out of the apartment resulted in police involvement, raising serious security and safety concerns.Despite reaching out to Evonify, **************, and *** travel insurance for a resolution, no satisfactory solution has been provided. Disputing the charges through my bank's chargeback filing has also been ignored by the merchants.In addition to the original reservation cost of $599.80, I incurred an extra $389.95 in expenses for alternative lodging due to the unacceptable conditions provided by Evonify.The host's consistent attempts to meet with me, a young solo female traveler, raised concerns about privacy and safety, further contributing to the distressing experience.I am seeking a prompt and thorough investigation into this matter and request a full refund for both the reservation and the additional expenses incurred. If these concerns are not addressed promptly, I am prepared to escalate this matter further.