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Find a Location

The Productive Business Development Coach has 1 locations, listed below.

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    Business ProfileforThe Productive Business Development Coach

    Business Coach

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    732 Sconticut Neck Rd, Fairhaven, MA 02719-1126
    BBB File Opened:
    1/30/2017
    Years in Business:
    8
    Business Started:
    1/1/2016
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    2
    Business Management
    • Miss Suzanne Dwyer, President
    Contact Information

    Principal

    • Miss Suzanne Dwyer, President

    Customer Contact

    • Miss Suzanne Dwyer, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to hire the right business coach

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/06/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On April 21, 2022, I sent a wire transfer to *************************, owner of The Productive Business Development Coach, payment in the amount of $9899.99 for the following services: Buildout of Database and Website $9700, Business Development Consulting $0.00, and *********** $199.99. To date I have not received the Database or Website. Some Business Development Consulting was provided at no charge as listed on the invoice, and I did receive the ***********. I was made aware that ******* outsourced a developer for the buildout of the database and website. Per my notes, ******* said the developer's name was *****. I was repeatedly told I would be connected directly to ***** but as of the date of this complaint, I have yet to receive any information to contact *****, nor have I received the database or website. I have repeatedly requested ******* contact information; name, phone, email address. I have documented text messages and Zoom recordings making these promises over the past five months. I had a standing weekly meeting with ******* on Thursdays where I was consistently requesting updates on the status of the buildout and again requesting contact information for *****. In July, ******* began missing meetings with little or no communication that she would not be there. Contact to ******* was made expressing the concerns of not receiving the database or contact information for ***** along with multiple meetings being missed resulting in my request of a refund in the amount of $9700. On September 13, 2022, ******* sent me a text message stating the developer would be directly reaching out to me which did not happen. In a phone conversation on September 15, 2022, ******* informed me that the developer no longer wished to continue the buildout of the database and website where I again told **************** either needed a database and website delivered or a refund. I can provide documented text messages, zoom recordings, and a copy of the invoice to validate this complaint.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Virginia G.

    2 stars

    01/18/2022

    This company makes many promises, but also makes MANY excuses why things are either not done or done in a reasonable time. They promise a great deal, but actually deliver very little that is useful and of quality.. I would be very careful before spending your money with this business.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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