1 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Alex T
1 star10/19/2022
If you are looking to receive patient care or send a loved one here be prepared to read all legal documentation they have the individual sign and be prepared to need lawyers to protect your loved ones best interests. They struggle to provide sufficient patient care and even talk about and mock patients recovery. Facility conditions led to a skin rash that was asked to "wait it out for a few days." Upon patient insisting on getting medical attention, the patient has been left with permanent scaring. There are good staff members mixed in, but the intent of the company is to keep the individual at the facility as long as possible in order to charge the insurance company as much as possible prior to the individual forcing their release. This company over bills. There is no direct way to reach their billing department as they state they use a "third party" to facilitate billing. The last thing a person in recovery needs is further stress of being taken advantage of financially upon their departure. Based on the company taking financial advantage of an individual protected by the *** and medical malpractice, I strongly advise looking elsewhere for treatment.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.