8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Dianne N
5 stars10/06/2023
I was so pleased with your services and your workers. I would never use anyone else. I will recommend you to anyone.
KCR, Inc. - Karpouzis Commercial Refrigeration Response
10/07/2023
Thank you ******, it was our pleasure to help you!Review from Michael W
5 stars06/09/2023
KCR is always there when we need help. We had a persistent Mr **** drain issue that wasn't cooperating with getting fixed. We contacted ****** at KCR and they immediately escalated the issue and put additional eyes on the problem which got us to a final solution. They also owned up to prior fix that hadn't worked and made it right. This is the kind of service that is seldom seen these days but which separates the businesses you want to work with and support from those you don't. Thank you again KCR !!KCR, Inc. - Karpouzis Commercial Refrigeration Response
06/10/2023
Thank you ******* for working with us on the issue. I'm glad we were able to help and resolve the issue. Thanks again!
KCR, Inc. - Karpouzis Commercial Refrigeration Response
06/10/2023
Thank you ******* for working with ** on your ******************* issue. I'm glad we were able to help and resolve the issue. Thanks again and have great summer!Review from Hope H
5 stars02/17/2023
We were doing a kitchen renovation and needed a company to put in makeup air venting for a new cooktop. I called and spoke with **** who went above and beyond to get to us quickly as we were under a time constraint. **** was helpful and unbelievably kind and we were so grateful. ***** and ***** came and installed all the necessary equipment to get the pieces we needed for our project. They were both so professional and did excellent work and not only were they here when they said they would be,(no 4 hour window), and finished the work in a timely manner. After this amazing experience, KCR will now be our go to company for HVAC related jobs.KCR, Inc. - Karpouzis Commercial Refrigeration Response
02/21/2023
Thanks Hope for the positive feedback! We are happy we were able to assist you on this project.Review from Chris V
5 stars12/23/2022
*** arrived an hour after we called because we had no heat. He diagnosed the situation and gave us a ********** through the weekend.**** came the week before Thanksgiving to take measurements for a new furnace. He spent a lot of time answering my questions and clearly explaining his recommendations.****, *****, and V installed our new furnace on ***************** **** and ***** returned the next day to check on it and to make some adjustments. The system has been working well.Working with KCR has been a pleasure!KCR, Inc. - Karpouzis Commercial Refrigeration Response
12/27/2022
Thank you ***** for this 5-star review! It was our pleasure to work with you on this project!Review from Kenneth M. MacDonough
5 stars02/14/2022
KCR was very competitive in the bidding on my air to air heat pump. All work was completed in a little over 2 days. The crew was experienced and overcame any obstacles. KCR has been taking care of our HVAC needs for decades, but outdid themselves on this big job. Many thanks.*** MKCR, Inc. - Karpouzis Commercial Refrigeration Response
02/15/2022
Thanks *** for working with us on this ********** project for your home in ********. Hope the new system keeps you comfortable for many years!Review from David V
4 stars11/19/2021
KCR's estimator did a good job in giving an estimate for HVAC equipment that gave us a system with higher effciency while keeping costs down by avoiding unnecessary equipment. KCR's installation crew showed up on time and did an excellent job putting in the new AC compressor unit under the deck, and the new furnace in the basement.KCR, Inc. - Karpouzis Commercial Refrigeration Response
11/26/2021
Thanks *****! We appreciate you working with us on this HVAC project and we hope the new ************ bring your comfort for many years. Thanks again!Review from David S
5 stars09/28/2021
This was a replacement of our full HVAC system. It was done as promised in two days. The KCR team was excellent and we are fully satisfied with our new system.KCR, Inc. - Karpouzis Commercial Refrigeration Response
09/29/2021
We appreciate the 5-star review *****! Hope the new HVAC system works great for many years.Review from William S
5 stars09/23/2021
My ********** Mini Split system recently had a leak due to an issue. KCR came out the next day to diagnose the system. They identified the problem within 15 minutes and had a solution. They were able to come out within 7 business days to resolve the issue while other companies quoted me almost 2 - 3 weeks out. Not only were their staff knowledgeable, they were professional and friendly.When they did the repair they left my house and outside clean. They left no trace of being here like some contractors do.I was not a customer of ********************** before this whole incident, but in the future I will use them for all my needs.I highly recommend them.KCR, Inc. - Karpouzis Commercial Refrigeration Response
09/24/2021
Thanks *******. Great to hear we were able to solve the problem and get the ********** system running to its full potential again!
Customer Review Rating
Average of 8 Customer Reviews
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