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Find a Location

Lazzo Renovations has 1 locations, listed below.

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    Business ProfileforLazzo Renovations

    General Contractor

    Current Alerts For This Business

    Licensing:
    BBB confirmed that Lazzo Renovations had not obtained a necessary license from Massachusetts Office of Consumer Affairs and Business Regulation. BBB encourages you to contact the following agency or agencies to confirm this information: - https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation - 888-283-3757

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Lazzo Renovations specializes in tiny homes and renovations. 

    Business Details

    Location of This Business
    154 Lincoln St, Franklin, MA 02038
    BBB File Opened:
    11/22/2019
    Years in Business:
    5
    Business Started:
    4/1/2019
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Derik Nicolazzo, Owner
    Contact Information

    Principal

    • Mr. Derik Nicolazzo, Owner

    Customer Contact

    • Mr. Derik Nicolazzo, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hired March 17 w/$4000 down payment to build shower floor and walls and install tile. Also, to tile bathroom floor. Quoted $8000, then bumped it up to $12,500 w/o clear explanation or itemized details. Work appeared satisfactory to me as a layperson, so, I paid another $4000 about 2/3 of the way through the job as we had agreed upon. We began to delve into other repairs not previously discussed, and he bumped the total cost up to $16,500 w/o itemized invoice (which took me aback and seemed excessive).After that, it was all downhill, Flaws in his work, lack of professional behavior, and proper skills/work ethic/care became apparent to me.With $8000 and alot of time invested, it was a difficult decision for me to fire him; but, it was imperative. He is not trustworthy, responsible, or professional. I dare say that he is a con man and manipulater who took advantage of me. On March 29, 2022, I explained to him (though I couldn't get into every reason...too many) why I was dissatisfied w/his work and told him I no longer wanted his services. Worked about 6 (short) days, and did not show up for other days. Also, caused alot of stress and grief for my family along w/the severe monetary loss.Today, March 30, I emailed him and requested he remove his green bag full of disposed items removed from my yard. He refused, stating that he owes me nothing and told me to do it and pay for waste management. A tile/floors professional inspected his work and stated it is poorly done. Shower was not waterproof and would've leaked and caused future damage. Floor not properly built or leveled. Wrong material for floor. Floor tiles are uneven and loose. I am not confident that the plumbing he did is acceptable. Professional stated that everything must be torn apart and rebuilt, costing me thousands $$$ more.I don't have time at this moment to provide supporting documents. If my case seems plausible to you, please contact me and I'm glad to provide. Would like full refund--$8000
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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