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ComplaintsforDuguay’s Chicken and Seafood
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/16/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
The transaction date was 6/15/23 and the amount was $33.08. My boyfriend and I wanted to try out this place so we could get some food in our stomachs. I couldnt even eat all of my meal due to it giving me a stomach ache and I have heart issues and instantly made me feel like I was having heart palpitations due to the amount of barbecue sauce on the 6 piece chicken dinner I ordered. My boyfriends food was cold and when we told the staff, they were very rude to us as well as the manager. They only offered a 10 dollar gift card for my chicken dinner meal but I also ordered Calimari that I could barely finish. We never want to return there ever again because we threw up when we got home after the 30 minute drive. We got no resolution besides getting ridiculed and them disregarding our sickness. My boyfriend also suffered from diarrhea. The drinks as well were flat and did not taste how they were supposed to on their fountain drink machine. We just simply want a refund, and if you can enforce that, that would be good.Business response
06/16/2023
Issue has been resolved to the customers satisfaction.Customer response
06/19/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.