Business ProfileforFour Paws Lawn Care

Zero communication after refund request and did not do the job we paid for and stopped responding a month ago. Product doesn't work and poor customer service. 5/20/23 we paid 504.00 to Four Paws (Pure Life Lawn Care [email protected] - 508-691-6052)) via a credit card for Mosquito/Tic spraying for the summer 2023 that would come out and spray every 3 weeks. They came out and sprayed first week and we didn't see any change in mosquitos in fact it was almost an increase. A few weeks later in June they sprayed again and then we never saw them again. Multiple emails (we have records of all of them and cc transactions) asking for next spraying and we are not seeing anyone come out or return of emails quickly. Return emails finally come from customer service (Cindi) asking about retaining water and things we might not be doing and also talking about plants in yard and temperature preventing them from spraying and every excuse imaginable. Complained all summer and finally asked for refund and Cindi said she couldn't help me but added the owner (Stephanie S****** ****************************)  Stephanie never responded to multiple emails and phone calls and it has been months. We would like our money refunded immediately and this company to be put on notice. We are very frustrated and just want a refund and to never to business with them again. The product and the customer service is really awful. Thanks, ***