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Find a Location

Janus Automotive Administrators, Inc. has 1 locations, listed below.

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    Business ProfileforJanus Automotive Administrators, Inc.

    Auto Service Contract Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/15/2012

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    According to information provided by the company, they provide administration services of vehicle service contracts, GAP and ancillary products sold by automobile dealerships nationwide.

    Business Details

    Location of This Business
    220 Linden St, Holyoke, MA 01040-3169
    BBB File Opened:
    5/3/2012
    Years in Business:
    13
    Business Started:
    6/1/2011
    Business Incorporated:
    9/7/2011
    Accredited Since:
    5/15/2012
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Ilya Shnayder, President/CEO

    Customer Contact

    • Mr. Ilya Shnayder, President/CEO
    Additional Contact Information

    Fax Numbers

    • (888) 894-3488
      Primary Fax

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    AM H

    5 stars

    06/30/2024

    Wow! I cannot say better things about Janus! In 2020, I bought their Superior coverage (basically everything except seals and gaskets- the DEALER DID NOT DISCLOSE) through a local dealer for a vehicle I originally purchased for my son. The coverage was for 60 months/100,000 miles. I ended up with the vehicle as my daily driver and the times I took it in for repairs, my claims were taken care of completely. Where my support of this company went to an undeniable TWO THUMBS UP AND 5 STARS is after my recent accident. An oncoming vehicle came into my lane after it was hit. Needless to say, my vehicle was totalled! Leaving me with no vehicle and a remainder left on my warranty, I had to buy another vehicle. I contacted the original dealer and found that I could get a refund on the remainder of my warranty. I began my search for another vehicle. I didn't find a vehicle at the original dealership, and when I found one, it was unfortunately on the finance person's day off.After doing my due diligence I found the Janus site and started to research other dealerships that offered their products. I could not find a list so I left a message and then found their ******** page and sent the same message in messenger. To my surprise, I received an very quick response stating that a rep in my area would be contacting me. That was not the end of the surprises. It was almost immediate contact from the rep, who was the rep for my state, but I also found out that the ********** ***** was the one who originally responded to me directly. Having experience in business strategy and business process reengineering for a long time, I was VERY IMPRESSED. I'm a little fish and I just had the **** of ******** contact little 'ole me. My case was being handled directly by both the Maryland rep, who IS PHENOMENAL AND the President of the Company. The refund I am receiving is more that I expected. I WILL BE BUYING Janus Warranties for ALL my family vehicles AND Janus' whole line of car care!

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

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