ComplaintsforBalise Hyundai of Cape Cod
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Complaint Details
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Initial Complaint
09/28/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I bought a used Jeep from Balise Hyundai of Cape Cod 29 days ago and purchased the extra warranty. The backup camera is malfunctioning and the light bar on the top stopped working. I was told they wont fix it because its not a factory installed part but I wasnt told it was added on when I bought it. The company must of added it on since it was their rental vehicle all along. Im very upset about what I was told after spending a lot of money for the Jeep.Business response
10/05/2021
The store has reached out directly to ************** and she is bringing her vehicle in on Wednesday to address the repairs.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.