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ComplaintsforMorris Heating & Air Conditioning, Inc.
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Complaint Details
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Initial Complaint
08/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Morris Heating installed 2 ********** units in our second floor for heat and ac. Company serviced units Jan. 2022 (first time due to covid). In June of this year, we noticed leaking of outside ducting near window of second floor. Called company, a technician came and we were told, the ducting has to be angled away from the house. Waited a few weeks then emailed manager ***********************, ccd owner *****************************. Did not get a response so resent email. Manager emailed to say the owner is trying to get crew together and will call me. On August 21, still have not received a phone call so emailed manager again. Its Aug. 28 today and we are worried that the leaking is causing damage. We are very disappointed in the lack of response from this company.Customer response
09/09/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*********************
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Contact Information
Business hours
Today,12:00 AM - 11:59 PM
MMonday | 12:00 AM - 11:59 PM |
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TTuesday | 12:00 AM - 11:59 PM |
WWednesday | 12:00 AM - 11:59 PM |
ThThursday | 12:00 AM - 11:59 PM |
FFriday | 12:00 AM - 11:59 PM |
SaSaturday | 12:00 AM - 11:59 PM |
SuSunday | 12:00 AM - 11:59 PM |
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1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.