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          Ball Carpentry has 1 locations, listed below.

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            Business ProfileBall Carpentry

            Carpenter

            Contact Information

            57 Evergreen St

            Kingston, MA 02364-1425

            Visit Website
            (508) 317-2043

            Customer Reviews

            2/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            57 Evergreen St, Kingston, MA 02364-1425
            BBB File Opened:
            5/21/2020
            Years in Business:
            8
            Business Started:
            1/1/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 149107 for this business, issued by Massachusetts Board of Building Regulations and Standards

            These agencies may include:

            Massachusetts Board of Building Regulations and Standards

            1000 Washington St, Suite 710

            Boston MA 02118

            (617) 727-3200

            https://www.mass.gov/orgs/board-of-building-regulation-and-standards

            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            1
            Business Management
            • Mr. Thadues Ball, Owner
            Contact Information

            Principal

            • Mr. Thadues Ball, Owner

            Customer Contact

            • Mr. Thadues Ball, Owner
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/23/2022

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            On 3/19/20, I provided ************************* of Ball Carpentry with a $3,808 deposit for custom carpentry work at our home for a fireplace mantle and surround flanked by tall built-in bookshelves and cabinet storage at the base. After numerous communications, text messages promising to delivery on a date-certain without follow-through, and an array of excuses for failure to perform ranging from illness, injury, and vacation time to a busy schedule and backordered supplies no deliverables whatsoever have been provided. On 2/2/22, I notified Ball Carpentry that it was in our best interest to go in another direction and requested a return of my deposit. Agreeing that the deposit was owed, Ball Carpentry returned $1,000 on 2/21/22. After additional outreach, another $500 was returned on April 11, 2022. After patient efforts to accommodate a payment plan, and numerous additional communications, some of which were completely ignored, I have yet to collect the remaining $2,308 of the deposit paid to Ball Carpentry for services never rendered and deliverables never installed.

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tricia F

            05/11/2023

            Took $2,415 deposit on May 6, 2022 for cabinets and radiator cover to be designed and built. Initially said he was busy, I asked that it be completed by Thanksgiving of '22. Came back to remeasure and told me that he was staring work on July 18, 2022, took 2nd payment per his payment schedule. I sent numerous text messages over the summer asking for an update. He's sick, his mother died, he's behind. Told me February 15 that he planned on a hard install date for March 2, and if not completed would refund my money. February 27 said he needed 2 more days, texted me on March 8 that he was still working on it and would install the following week. Also called me with some sob story that he hired the wrong person and the job wasn't to his standard and he was staring over. On March 15 he said he was staining the first coat. From that point he has not returned any messages or calls. A small claims case has been filed.
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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            BBB Reports On

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