Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          BBS Construction has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBBS Construction

            Home Improvement
            BBB accredited business

            Contact Information

            747 Main St

            Leicester, MA 01524

            Get Directions
            Visit Website
            Email this Business
            (508) 688-4923

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 4/4/2017

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            BBS Construction is a full service general contractor.

            Products & Services

            According to the information provided by the company their services include interior and exterior painting, home improvements, home repairs, and working with insurance claims.

            Business Details

            Location of This Business
            747 Main St, Leicester, MA 01524
            Email this Business
            BBB File Opened:
            3/29/2017
            Years in Business:
            8
            Business Started:
            7/1/2016
            Business Incorporated:
            7/1/2016
            Accredited Since:
            4/4/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            3
            Alternate Business Name
            • Brother & Big Sisters Construction, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            9:00 AM - 12:00 PM
            Business Management
            • Ms. Rosa Malo, Co-Owner
            Contact Information

            Principal

            • Ms. Rosa Malo, Co-Owner

            Customer Contact

            • Ms. Rosa Malo, Co-Owner
            • Mr. Ciro Malo, Co-Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to make your next home improvement project a success

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/11/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Please note this company was fraudulent in obtaining insurance money for a roof that was not completed. Building inspector failed it and water leaked in on Saturday March 8, 2024. We have not had a response from them as they were notified of the leak and stated they would be out which was a week ago. Contractors' sister Rosa and told us it was condensation which was not true. Our insurance company is helping us as well. I am concerned further damage will occur. Also, they took apart our kitchen pulled a permit to remodel it then left it for 6mos not completed left it without walls only plastic and insulation which could be a board of health issue.if you need pictures or any other information, please let us know. We would like this resolved and the company come back to complete the roof to the building dept code.Thank you for your time.Please contact asap as water damage will continue when it rains!
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mary W

            04/12/2024

            We had such a great experience with BBS. Rosa and Ciro were always in communication with us and helped with all of our insurance claim issues. Originally, our insurance company was not going to cover much for water damaged we had throughout the house. We had BBS directly contact our insurance agent, and they were able to help us get approval for all damages to be fully covered - a new roof and completely new hardwood floors in 3 bedrooms that had water damage from roof leaks. I thought that would be it, but they even painted all of the bedrooms after! Their workers are detailed oriented, polite and I had no concerns at all. We really appreciated how honest BBS was with us. Timelines and expectations were exceeded! I would highly recommend anyone use them.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.