Business ProfileforAll Around Roofing And Construction

All Around Roofing was great to work with for as long as they felt like working with us. My spouse and I contacted Roland in 06/2023 to address broken gutters and pooling on a flat sunroom roof. They had lots of suggestions for upsells and additional work, and they did most of the work outlined in the contract by early 08/2023. However, it seemed that the team got overwhelmed by the workload they quoted and ghosted us before all of the work was complete. There were a couple of times where they underestimated the amount and cost of materials needed for the job; we paid the difference each time. We never received the skylights we paid for, nor any indication that they were ever ordered. Roland said the skylights were on backorder for months; said they were custom sizes. We tried following up from August through November to coordinate a time to finish the work, but we got nowhere. During the winter, we started working with a ***** representative out of *********. It took 5 weeks from the date of the quote for the skylights to be procured and installed properly. After nearly $30k spent with All Around Roofing, we continued to have issues with the gutters, so we paid our skylight contractors to fix the 2-3" gap between the drip board and the new gutters that AAR installed, since Roland wouldn't return our messages to honor his advertised warranty. Additionally, we've come to find out that they never pulled a permit for the work they did, which was a term of our contract. I'd caution other folks to take their business to a more professional roofer who has the technical, administrative, and interpersonal ability to get the job done right and communicate effectively with their clients, rather than waste time and money chasing excuses and being left with a half-done job and a messy job site.