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Find a Location

I&M Auto Care has 1 locations, listed below.

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    Business ProfileforI&M Auto Care

    Auto Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    I & M Auto Care specializes in auto repairs. The business service include, but are not limited to engine diagnostics, tune-ups, oil changes, air conditioning repairs, fuel pump repair, water pump repair, electrical services repair, exhaust repair, transmissions, brake repairs, radiator repairs, alternator and starter repairs, state inspections and more

    Business Details

    Location of This Business
    447 Bridge St, Lowell, MA 01850-2416
    BBB File Opened:
    1/1/1989
    Years in Business:
    35
    Business Started:
    1/1/1989
    Business Incorporated:
    1/3/1995
    Type of Entity:
    Corporation
    Number of Employees:
    4
    Alternate Business Name
    • Moujaes Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Nadim Moujaes, President
    Contact Information

    Principal

    • Mr. Nadim Moujaes, President

    Customer Contact

    • Mr. Nadim Moujaes, President
    Additional Contact Information

    Fax Numbers

    • (978) 459-7059
      Primary Fax

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rosa S

    1 star

    09/18/2023

    I went to have an inspection and was told that it would not pass because the service engine light was on and would need to repair it first, so I agreed to leave the car to repair the service engine light, 3 days later I pick up the car and was told by the mechanic the car is fixed but still does not pass inspection because I would first need to drive it for 100 miles in order to reset. I paid over $900.00 and got in my car and notice a very strong g oder of gasoline, i got off the car and asked the mechanic about it to wich he replied- I forgot to leave the windows down but failed to tell me that gasoline was spilled under the rear seats. The very next day I turned my car on and the service engine light was back on, I immediately drove right back to ***** where I was told by the mechanic in a rude way that I would have to pay more money for a fuel pump in order to "finish the job" shrugged his shoulders and walked away, all though when I picked up the car the day before he said it was all set. I then turned to the owner explain the situation and he too shrugged his shoulders and in a rude tone said let him" finish the job" I said I already paid to have the job finished and he told me to get out ! They are unprofessional careless disrespectful to customers AFTER they take your money. I &M puts PROFITS OVER ***************** satisfaction.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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