Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

I&M Auto Care has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforI&M Auto Care

    Auto Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    I & M Auto Care specializes in auto repairs. The business service include, but are not limited to engine diagnostics, tune-ups, oil changes, air conditioning repairs, fuel pump repair, water pump repair, electrical services repair, exhaust repair, transmissions, brake repairs, radiator repairs, alternator and starter repairs, state inspections and more

    Business Details

    Location of This Business
    447 Bridge St, Lowell, MA 01850-2416
    BBB File Opened:
    1/1/1989
    Years in Business:
    35
    Business Started:
    1/1/1989
    Business Incorporated:
    1/3/1995
    Type of Entity:
    Corporation
    Number of Employees:
    4
    Alternate Business Name
    • Moujaes Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Nadim Moujaes, President
    Contact Information

    Principal

    • Mr. Nadim Moujaes, President

    Customer Contact

    • Mr. Nadim Moujaes, President
    Additional Contact Information

    Fax Numbers

    • (978) 459-7059
      Primary Fax

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rosa S

    1 star

    09/18/2023

    I went to have an inspection and was told that it would not pass because the service engine light was on and would need to repair it first, so I agreed to leave the car to repair the service engine light, 3 days later I pick up the car and was told by the mechanic the car is fixed but still does not pass inspection because I would first need to drive it for 100 miles in order to reset. I paid over $900.00 and got in my car and notice a very strong g oder of gasoline, i got off the car and asked the mechanic about it to wich he replied- I forgot to leave the windows down but failed to tell me that gasoline was spilled under the rear seats. The very next day I turned my car on and the service engine light was back on, I immediately drove right back to ***** where I was told by the mechanic in a rude way that I would have to pay more money for a fuel pump in order to "finish the job" shrugged his shoulders and walked away, all though when I picked up the car the day before he said it was all set. I then turned to the owner explain the situation and he too shrugged his shoulders and in a rude tone said let him" finish the job" I said I already paid to have the job finished and he told me to get out ! They are unprofessional careless disrespectful to customers AFTER they take your money. I &M puts PROFITS OVER ***************** satisfaction.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.