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ComplaintsforPridestar Student Transportation, Inc.
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Complaint Details
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Initial Complaint
05/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Yes my name is *************************** and I have been having a problem with PRIDE STAR STUDENT TRANSPORTATION since my daughter ************************* has been attending The ************************ they come and pick her up on the bus when they feel like it. They say the bus comes at 6:50 a.m. so my daughter is standing at the bus stop at 6:30 a.m. Then my daughter comes knocking on the door at home at 7:30 a.m. because the bus didnt come. They have done this multiple times where she misses school because we dont have a car to bring her to school. Then either me or her father *************************** call the Pride Star Transportation *********** and they say yeah the bus was there at 6:50 a.m. so we are like then why isnt she on the bus then they lie so much and then they say they have a gps on the bus saying that they have been to her bus stop and mind you we live on a dead end street which is where her bus stop is in front of the black mailboxes and mind you they have to come all the way to the top and turn the bus around so it takes time so basically I am tired of my daughter missing school because they are lying about coming to her bus stop and then she doesnt have a way to get to school when the bus doesnt come.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.