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ComplaintsforCabinextusa, Inc.
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Complaint Details
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Initial Complaint
02/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased cabinets October 12th with countertops. When they delivered the cabinets they broke the lazy ***** bring it in, so they had to fix it. When they were leaving they didn't lift the tail gate, so the truck got stuck in the driveway. They tried driving the truck down the driveway putting a long trench in my almost new driveway. They told me they were going to bring the cabinet back that Friday. They never did. We were told we could pick them up before noon on November 15th, so we drove down to Malden to pick both of the cabinets up and no one was there.When we installed the cabinets they had given us a 30" sink base that was too small, so I reordered a 36" base. They also miss measured a top cabinet, but I was still without a kitchen so I figured I would order that one later. We are now in mid December, with missing cabinets. We finally drive down there again. Finally getting the *************** comes the countertops! They come to do a template. They do not speak English, the countertop in the truck does not look like the one I picked out. Not to worry though, they tell me they are going to refund my money for the countertop! My question is when?? We are now in February with no countertop and no refund!! This place is by far the worse company I have ever dealt with.Customer response
03/02/2023
I have not heard from the business in response to my complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.