Complaintsfor781 Plumbing and Heating, Corp.
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Complaint Details
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Initial Complaint
08/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On or about October 23, 3023, 781 Plumbing and Heating, Corp was hired to repair the toilet in *********. Despite assurances to the contrary, the problem was not properly diagnosed or fixed. This directly resulted in significant and unintended water consumption of approximately 573 ccf, which is nearly 10 times the propertys normal usage over a similar time span. At the owners request, the City of Worcester sent a technician to inspect the property and identified the problem to be the flapper in Apt 1. In his report, the technician said, First floor toilet plumber was there changed the valve but did not change the flapper toilet. Because of this basic error, the owner of Stockton subsequently checked if ************************************* (owner of 781 Plumbing and Heating, Corp) is properly licensed as a plumber in the state of ************* and while 781 Plumbing and Heating, Corp has an active plumbing license, ************************************* was only an Apprentice Plumber, which would require the supervision of Journeyman Plumber or Master Plumber. Additionally and most importantly ******************************************* Plumber license expired on May 1, ******* a result, without proper licensing in the state of ************* ************************************* was unfit for the job, which led to significant monetary damages.Customer response
08/15/2024
I have not heard from the business in response to my complaint.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.