ComplaintsforDesigned Temperatures Inc.
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Complaint Details
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Initial Complaint
12/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 5/6/22 Designed Temperatures came to my home to do annual service maintenance on my A/C and then my furnace in the winter. I paid them $349.00 for the service. They completed the A/C maintenance, but I have been trying to get them to do the furnace maintenance to no avail. I called them and they were suppose to arrive between ***** on 12/9/22 and never showed up. I called at 12 to inquire and the women said **** is running late and will be there within the hour. Still no show. When I spoke to the women on the phone she said that they would not be doing anymore service calls after this. I'd like a refund for $175.00 for the service they have failed to perform.Customer response
12/20/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.