ComplaintsforPrime Homes
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Complaint Details
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Initial Complaint
02/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Builder installed hardwood floors that have significant holes. The knots in the oak floors have fallen out resulting in dozens of indents in the flooring throughout the house. ******* has refused to acknowledge any responsibility. Attempts to resolve the problem resulted in no communication from builder for months and finally in a rude phone call telling me he was not willing to look into the defective floors.Customer response
02/17/2023
I have not heard from the business in response to my complaint.
I have not heard back from *********************** or anyone from Prime Homes. They ignore my calls or emails.
I would like to have Prime Homes fix my hardwood floors - or ideally pay a settlement so that I can have them repaired by a reputable company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.