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ComplaintsforParamount Industries, Inc.
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Complaint Details
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Initial Complaint
06/25/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I made a purchase on the 11th of this month, and never received it. I even waited a couple of extra days just to make sure that in fact the order didn't appear. I notified Paramount and was told they needed to file a claim with the delivery company, and this has been ongoing with no answers. They received my money, and don't seem to care that I got nothing for that money. I always thought this company was great as I've shopped with them for years along with my children, but I feel like I got duped. I paid them for a product that I never received and I want my money refunded, as this has been going on for 2 weeks. It's their responsibility, I am the customer and it's their job to see to it that their customers are taken care of. How do they have my money, and I have no product. It's not fair, it's unacceptable and I need my money back. I basically gave them almost $300 for NOTHING.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.