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Find a Location

Menemsha Inn and Cottages has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMenemsha Inn and Cottages

    Bed and Breakfast
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Menemsha Inn & Cottages is an inn and cottage compound offering six suites, nine rooms in the inn, and twelve housekeeping cottages. The company was established in 1923 and incorporated in 2000 in Massachusetts. The company has 10 employees. Mr. Robert H. Nixon is the Treasurer/Owner of the company and Ms. Sarah T.G. Nixon is the President/Owner. Any questions or problems should be directed to the attention of Ms. Sarah T.G.Nixon.

    Business Details

    This is a multi-location business.

    Find a Location

    Menemsha Inn and Cottages has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      12 Menemsha Inn Road, Menemsha, MA 02552
      BBB File Opened:
      6/9/2006
      Years in Business:
      101
      Business Started:
      1/1/1923
      Business Incorporated:
      1/1/2000
      Type of Entity:
      Corporation
      Number of Employees:
      10
      Alternate Business Name
      • Swordfish Enterprises, Inc.
      Business Management
      • Mr. Robert H. Nixon, Treasurer
      Contact Information

      Principal

      • Mr. Robert H. Nixon, Treasurer

      Customer Contact

      • Mr. Robert H. Nixon, Treasurer
      Additional Contact Information

      Fax Numbers

      • (508) 645-9500
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/05/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      1. On 11/4/23 I received an email from Menemsha Inn where I have stayed in the past with info that bookings were open for summer ****. It had a box to click to start the booking process.2. I put in the dates to stay at Menemsha Inn for July 6-July 8th ****.3. The menu came up of availability and I chose one called "The Ditty Box Cottage of Menemsha Inn" . I clicked ok and it came up through ****/Menemsha Inn 4. The total price was $ ****** for 2 nights. I paid with my **** card ending in **** 5. The transaction went through successfully with a confirmation for my stay at The Ditty Box Cottage of Menemsha Inn via **** for 2 nights from July 6-8 **** for a total cost of $****** 6. On Nov.5,2023 I received an email from **** saying the Menemsha Inn canceled my reservation and monies would be refunded that could take up to 15 business days. The reason given: "Conflict with house rules" This had nothing to do with my part, it was on the part of the Menemsha Inn stating the info they had provided to **** was incorrect and the cost was $750 per night with a minimum stay of 1 week. It was the error of the Menemsha Inn posting it incorrectly, no error on my part.7. When I explored this further through the **** website, it appears that the Menemsha Inn had not set up their figures correctly with **** and in realizing this after my reservation was completed, accepted and paid for, Menemsha Inn canceled it.I made and paid for this reservation in good faith based on the online information presented and it was processed and accepted. Menemsha Inn needs to honor this reservation. Menemsha Inn had no right to cancel this reservation due to their negligence.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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