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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Patriot Pest Management has been harassing me for at least 4-7 years. Every spring they send unrequested solicitations to my home, and every spring I ask them to stop. Every year they say "absolutely, we'll stop," and yet here we are.I would like Patriot Pest Management to stop sending me trash.
Business response
04/27/2022
As a courtesy, each year Patriot Lawn & Pest Management's staff removes information from our local databases per individual requests explained in ********************** complaint. However, those lists get updated yearly by national companies and we are not responsible for individual names getting back on these lists. People may have to do this several times a year to possibly not receive mail they perceive to be junk. If throwing out the material they do not want to receive doesn't work for them the only help we can offer is to use the following methods several times a year and although there are more than the following, ****************** would have to do his due diligence in this matter. These "lists" are updated throughout the ************* and we cannot control him getting back on it since we do not generate any name within our company, even though we remove it on our end. ****************** can fill out a PS Form **** online, or visit DMAchoice website and call 1-888-5-OPT-OUT toll free to be removed.
Patriot Lawn & Pest Management does not generate these lists each year. These lists are generated nationally and it is the responsibility of each property owner to do their due diligence regarding these listings. We understand ********************** concerns and we hope this helps understand things a bit better.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.