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Find a Location

The Plumbing Academy Inc has 1 locations, listed below.

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    Business ProfileforThe Plumbing Academy Inc

    Vocational School

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    18 Lonergan Rd, Middleton, MA 01949-2402
    BBB File Opened:
    12/6/2017
    Years in Business:
    7
    Business Started:
    10/26/2016
    Business Incorporated:
    6/2/2020
    Type of Entity:
    Corporation
    Number of Employees:
    2
    Alternate Business Name
    • Plumbing Academy
    Business Management
    • Mr. Eric Tinney, Vice President
    Contact Information

    Principal

    • Mr. Eric Tinney, Vice President

    Customer Contact

    • Mr. Eric Tinney, Vice President
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/28/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    - I paid $1500 to the plumbing academy for my tier 5 Plumbing course - I began classes, all was good until one night I had a question about the homework and texted the auditor - in a normal school they probably would of started by saying ask your teacher but this school did not - he made me beg only to eventually lie to me and say he wasnt my auditor - the next night was school and as I was signing in I noticed it was 6 and class hadnt started - this was alarming but I thought maybe something had happened so I gave it a minute - now with obvious technical difficulties I texted the owner of the school who was also a auditor - he not only caused me to be to late to join but now that because I shouldve texted the auditor before 6(before the class would be unlocked) - so after a polite conversation of me begging for any form of help he basically called and said to bad for you, you have to pay $100 for missing class and well keep your certificate until you pay it and make up a class 6 months after the end of this tier putting me a year and a new code late to take my test - I said this was unacceptable and that the person that I was supposed to text lied causing me not to text him - *************** the one I had been texting with decided to call to keep things out of writing and said hed call me on Monday - about 5 minutes later the wife of my teacher called, introduced herself as such with tha last name st-****** and said I was slow, I was confused, and you shouldnt have to get your mommy to help you talk, your over 18 - when I wouldnt admit I was wrong she then said we have the write to terminate any student, said good luck and hung up - Im now asking for the BBB help, because this has completely derailed my life and any potential of taking my test before the code change in September, which will cause me to relearn a new code book to get my license a minimum of 6 months late all because I wouldnt say she was right (Passed2/4 hw due to work/notime)

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff O

    1 star

    01/11/2024

    Not worth the money. Its a class where you cant ask questions. Its a class where you are not allowed to be wrong during a quiz. Its a class where you will not be taught. Its a class where you are yelled at for not going and fixing mistakes in a quiz despite not being able to log in after taking to see what questions you got wrong. Its a class where you are treated like a high schooler. Can't recommend this class. I've gone to better classes and will not attend for the next tier.

    The Plumbing Academy Inc Response

    01/12/2024

    ****, 

    We were surprised to see this review coming from someone who we do not recognize as a current or past student. Is there something specific we could improve on?


    ~The Plumbing Academy Inc Staff

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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