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Find a Location

J.E.P. Contracting, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJ.E.P. Contracting, Inc.

    Building Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/8/2007

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    According to information provided by the company, they are general contractors that provide home services such as building, improvements, additions, construction and remodeling. They also offer custom new home building.

    Business Details

    Location of This Business
    22 West St No. 23, Millbury, MA 01527-2677
    BBB File Opened:
    12/8/2004
    Years in Business:
    22
    Business Started:
    1/1/2002
    Business Incorporated:
    4/30/2004
    Accredited Since:
    5/8/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 136642 for this business, issued by Office of Consumer Affairs & Business Regulations. The expiration date of this license is 8/8/2024.

    These agencies may include:

    Office of Consumer Affairs & Business Regulations

    10 Park Plaza, Suite 5170

    Boston MA 02116

    (888) 283-3757

    https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation

    BBB records show a license number of CS-072366 for this business, issued by Massachusetts Department of Public Safety and Inspections. The expiration date of this license is 1/26/2026.

    These agencies may include:

    Massachusetts Department of Public Safety and Inspections

    1000 Washington St, Suite 710

    Boston MA 02118

    (617) 727-3200

    https://www.mass.gov/orgs/office-of-public-safety-and-inspections

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Patrick A. Perkins, President
    Contact Information

    Principal

    • Mr. Patrick A. Perkins, President

    Customer Contact

    • Mr. Patrick A. Perkins, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    In January 2019 JEP Contracting was hired to rebuild my home which was destroyed by a fire. The house was completed November 2020. In the spring of 2021, pools of water were forming in the back yard and the drainage system wasn't functional. In July 2021 during a period of heavy rain, my basement flooded due to the electrical contractors who installed the cutoff for the sump pump not enabling the sump pump. As a result I lost my flooring, wallboard and insulation had to be removed by Servpro at a cost to myself in excess of $5000.00 . As of today (August 1) the flooding ** the back yard has yet to be remediated in spite of JEP Contracting's assurances to the nextdoor neighbor, the town management and myself. In addition I'm still missing my basement flooring, and the insulation and wallboard remain unfinished. I desire to have to backyard work completed to everyone's reasonable satisfaction, my basement put back the way it was when I moved back in November 2020 and a refund for the cost of hiring Servpro.I will upload the cost of payments to JEP Contracting tomorrow.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kim & Dante P

    5 stars

    02/08/2024

    From beginning to end, working with Patrick and the entire J.E.P. Contracting team has been excellent.  Upon meeting with Patrick for the first time, we immediately knew that he was someone that we could trust with our home. It was apparent that he was incredibly knowledgeable about home renovation and design. He took so much time during that initial meeting, answering all of our questions and following up with us in a very timely manner. We had a vision of what we needed for our family when we began our major home renovation. Patrick understood our requirements and helped us design our perfect layout. Through multiple meetings, onsite and from his design studio office here in Millbury, he took us step by step through the process. Communication was one of the most impressive aspects of our overall experience with J.E.P. Contracting. He was always in touch and kept us up to date of any issues, changes to the schedule, or upcoming events that we needed to be aware of. While it is inevitable that unexpected things will happen, what’s important is to quickly connect with the homeowner in order to advise us and come up with any new potential plans. Patrick and his team were always in touch and easily accessible, and we felt assured that our home was in excellent hands. Handing over our home to someone for our major house renovation was scary. Working with Patrick we quickly felt comfortable and we knew that we had partnered up with the right company. Our home is now perfect thanks to Patrick and his team. It has the functionality that we needed, and the beauty that we wanted. We couldn’t be happier with the results. If you are looking for a trustworthy, patient, skilled contractor with excellent communication skills there really is no one better than Patrick. We highly recommend J.E.P. Contracting, and we would be happy to speak to any potential customers about our experience.

    J.E.P. Contracting, Inc. Response

    02/09/2024

    ***, Thank you so much for the glowing review. I still get excited about working with people like you and *****. The project turned out terrific, and I am grateful for your trust in us to take care of your remodeling project.

    Local BBB

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