ComplaintsforJCBC Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/14/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
On June 13, my husband, Will and I signed a contract with JCBC Inc. for remodeling a home purchased. The contract price was $33,700. To execute the contract we were required to pay Star ******************** $11,000 for the flooring and $9,000 to JCBC INC. Both cashiers checks were presented on June 14 and the project started the following day. According to the contract we paid an additional $6,850 on the 7th business day of starting the project made out to JCBC INC. The final payment of $6,850 was to be paid upon completion of the project. In the original contract Will and I were going to paint to offset some of the cost. Once the project started, we quickly realized that our schedules wouldn't permit us to paint ourselves. We mentioned this to ******************, the Project Manager of JCBC Inc. and he stated he could send us a quote to paint. We received the quote on June 20 for $4,500 and decided to go with someone else who previously quoted us $2,500. When ****************** heard we were going to use someone else, he quickly said we can paint for the same price of $2,500 on June 27. The same day he agreed to do the painting, he stated that he was going to need to hire a sub-contractor to tape and do the skimming of the walls to meet HIS EXPECTATIONS and that the additional money needed was to come out of the remaining budget. On June 29, we gave ****************** a cashiers check for $5,000, $2,500 for the painting and $2,500 for the sub-contractor which would leave a balance of $1,850. The job was suppose to be completed on Friday, July 1, needless to say it wasn't finished. On July 7, he stated that he needed a check for $1,800 in order to pay his workers for the week, We presented a cashiers check for the $1,800 in good faith. The finished date was scheduled for Friday, July 15. Wednesday, July 13 we received an invoice for unforeseeable in the amount of $7,500. Many of the items on the invoice were included in the original contract. We attempted to meet with ******************.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.