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Additional Information

Additional Information for Dover Home & Carpet inc

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This is a multi-location business.

Find a Location

Dover Home & Carpet inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dover Home & Carpet inc

      721 Worcester Street Natick, MA 01760-2030

      BBB Accredited Business
    • Dover Home & Carpet inc

      15 3rd Avenue Burlington, MA 01803-4407

      BBB Accredited Business
    • Dover Home & Carpet inc

      390 Stuart Street Boston, MA 02116-5011

      BBB Accredited Business
    Location of This Business
    721 Worcester Street, Natick, MA 01760-2030
    BBB File Opened:
    6/12/1997
    Years in Business:
    45
    Business Started:
    6/10/1979
    Accredited Since:
    6/11/2013
    Type of Entity:
    S Corporation
    Number of Employees:
    8
    Alternate Business Name
    • Boston Rug and home, Burlington Rug and home
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 6:00 PM
    F:
    10:00 AM - 6:00 PM
    Sa:
    10:00 AM - 6:00 PM
    Su:
    12:00 PM - 5:00 PM
    Business Management
    • Mr. Mahmud Jafri, Owner
    • Mr. Waheed Khan, Accountant
    Contact Information

    Principal

    • Mr. Mahmud Jafri, Owner

    Customer Contact

    • Mr. Mahmud Jafri, Owner
    • Mr. Waheed Khan, Accountant
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Serving Area
    • CT
    • MA
    • ME
    • NH
    • RI
    • VT
    Service Type
    Products and Services
    Draperies, Carpeting, Hardwood Flooring, Drapery Hardwear, area rugs, rugs
    Payment Methods
    • Cash
    • Check
    • Debit Card
    • American Express
    • Discover
    • MasterCard
    • Visa
    Refund and Exchange Policy
    • The business states a life time trade-in policy.TRADE-TERMS

      Dover Rug & Home is a family owned business, our primary focus is to design,
      manufacturer and produce unusual, and one of a kind hand knotted rugs and other
      fine floor covering for today’s living. We sell only first quality merchandise and take
      pride in our product and services.
      Our trade policies are as follows:
      HOME TRIAL POLICY
      You may try any of our rugs and carpet samples at home before you make your final
      decision to purchase. We encourage this policy to enable our customers to make this
      important decision with confidence knowing the quality, price, design, history, and
      other pertinent facts about rugs and carpeting. It is important to see your rug with
      your existing furnishings, fabrics and the lighting to truly appreciate the beauty of
      the “ Art on the floor”. Our home trial period is for 3 days. Rugs, carpet samples held
      for more than 5 days will be considered a final sale and will be subject to our final
      sale policy.
      LOWEST PRICE GUARANTEE
      Dover Rug & Home will not be undersold, we will match any competitors price,
      provided customer submits a written proof i.e. advertisement, competitor’s receipt,
      price quote with Competitor’s Proof of Merchandise in Stock
      RETURN POLICY
      ALL CUSTOM ORDERS ARE FINAL SALES, NO REFUNDS OR STORE CREDIT. ALL
      BROADLOOM CARPETING ARE FINAL SALES, NO REFUND OR STORE CREDIT.
      ALL OTHER SALES ARE FINAL, (NO CASH REFUNDS). ONLY MERCHANDISE CREDIT
      WITHIN 7 DAYS OF PURCHASE FOR SIMILAR TYPE OF PRODUCTS i.e. Machine Made rugs
      for Machine Made rugs and Hand Knotted Rugs for Hand Knotted Rugs only. Merchandise
      purchased on special sale or special order is considered final sale and is not subject
      to cancellation, exchange or credit. It is understood and agreed that merchandise on
      any special order is the property of Dover Rug & Home until fully paid for.
      LIFE TIME TRADE POLICY
      Dover Rug & Home offers a lifetime trade policy for any hand knotted Oriental rug
      purchased from us. Your investment in a rug is always protected with us. Trade in is
      for One rug for One Rug. You may trade in your hand knotted Dover Oriental Rug at
      any time towards the retail price of any other hand knotted Dover Oriental Rug in
      our store provided that you properly maintain, care and clean your Dover Oriental
      Rug while with you.

    Special Notice

    This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

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