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ComplaintsforSap Software & Solutions
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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Someone named *********************** from SAP apparently hired a 3rd party to call us on a daily basis. When we get the call, the person says they are calling on behalf of ***********************. When these calls first started, we had no idea who **** is. When we ask the person what the call was in regards to, they say, "I don't know. **** didn't give me any details." Wait, you are calling us and you don't even know why? How stupid is that?! Finally this morning, **** decided to send an email to one of our employees, so now we finally know who is behind the harassment. All of the calls come from spoofed phone numbers too.Customer response
08/12/2023
I have not heard from the business in response to my complaint. However, we have received at least three more harrassment calls, so clearly they do not care. I also found out yesterday that they are operating under two different business names. *************************** spam email address was ********************* however, in his email signature he lists the company name as SAP Concur. The website for SAP Concur is www.concur.com. Both sites list similar cities for offices, but the addresses and phone numbers are completely different. Both sites have the same exact logo and clearly from ****'s email, they are the same. I'm guessing that since sap.com has a F rating, they started the other one to continue the scam and they didn't want to change the domain for the email addresses.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.