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Find a Location

Access Primacy Care, Inc. has 1 locations, listed below.

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    Business ProfileforAccess Primacy Care, Inc.

    Health

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Access Primary Care Inc. offers family primary health care.  They also offer aesthetic/cosmetic services.

    Business Details

    Location of This Business
    242 Sutton St, North Andover, MA 01845-1631
    BBB File Opened:
    12/6/2017
    Years in Business:
    9
    Business Started:
    1/1/2015
    Business Incorporated:
    1/1/2015
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Contact Information

    Customer Contact

    • Mr. Ayobami Ojutalayo, President
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/13/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    On Monday, 4/4, my wife and kids had an appointment with Access ************* At that time I made a debit card payment of $1260. On Thursday, 4/7, we had to go back to Access ************ and the receptionist advised me that there was an issue with the card and so I would need to pay in cash. So Friday morning I went to the bank, took out $1260 in cash and paid it to Access ************* Then later Friday Access ************ charged $1260 to my debit card sending my checking account into a negative balance. I did not catch this until Sunday and immediately moved money from my savings account to my checking account so I would have a positive balance but not before the bank charged me $86 in fees. On Monday, 4/11 I went back to Access ************ and explained the situation. They refunded me the $1260 overpayment but refuse to accept responsibility for the $86 in fees that they caused. I tried calling Access ************ today and the manager refused to provide their name and hung up on me. I am very careful with my checking account and would never have had a negative balance if not for Access ************s mistake
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ol G

    1 star

    08/18/2023

    **************** is horrible. If you call and they dont want to speak to you, they will hang up on you. They have no problem yelling at you and only care about getting their money. Illegally pick and choose which patients to abandon after 2 or 3 years (quote from the receptionist) but will not notify the patients, which is against ******** law.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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