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ComplaintsforHabitech Communities, LLC
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Complaint Details
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Initial Complaint
11/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Despite repeated, unanswered or even acknowledged requests, the builder of our property and neighbors' property for years, has ignored a serious and now very dangerous soil erosion issue. After making them aware we were about to file a lawsuit, they then had their landscaper apply a layer of lose dirt. This has only made the matter worse. With the rain, all of the loose dirt washed away, making walking in the yard, especially slippery and dangerous. There are now HUGE boulders about to come crashing down on children and families walking on the street. There is also a large electrical box at the base which is in the path of falling rocks and boulders. The builders have not addressed the underlying issue which is causing the continued soil erosion, which their own engineering firm told them how to fix and they ignore them too. All the builder does is apply cheap band-aids fixes thinking and hoping we will just give up as concerned home owners. *********************************** at Habitech is our contact. Good luck trying to reach him or having him respond to you. ****** and his team are building more houses in the community, I am also hoping other buyers will think twice before they give ****** or Habitech their money. Neighbors are now coordinating and planning a protest at all future Open House events to warn potential buyers of how hard it is to work with them. We will also contact the local media to bring attention to this matter.Business response
12/09/2021
We agree there was a drain pipe that was causing erosion and there were inadequate and incomplete fixes made. One repair attempt was before a major rain storm where the repair was completely washed out. After this storm event, we brought the contractor out that installed the original drain and we had him extend the drain pipe into the drainage system. This will eliminate the the issue of erosion from the pipe. The area was cleaned up for now and we intend to loam and seed the area in the spring. We do apologize for the stress and aggravation this issue caused to the homeowners involved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.