Business ProfileforC&R Auto Repair

I took my car to be serviced 12/29, I received a text from the owner's girlfriend Kate that whilst servicing my car their 5 year old son was running around the garage and broke my key fob (the switch blade key). She was very apologetic and said that they would pay for it and it would be fixed right away. I was told a couple weeks later there has been an issue ordering parts but parts were to be expected soon and I'll have my key back. Again same thing, always an excuse whether it's "back ordered" or "I'm being pushed around because I'm a woman". I took my car in again Feb 10th to just have it looked at because of a sound it was making. Still no key. I dropped it off early in the morning and didn't hear back about my car until a couple hours before close. She then told me what the suspected problem was and told me a price. She then asked me to pay for the parts before they were ordered because "they were hurting". I saw that as seedy and decided I would get a second opinion. I informed her of that and then she told me of the 100$ diagnostic fee that would be charged. A charge of which I was not informed of at all. I then went to ask about my key fob and every answer was met with some kind of back handed insult but then followed by an apology. I decided to just pay the fee so I could get my car, when I went to get my car the woman said nothing to me and was fake crying behind the computer. I messaged her the next day about my key fob and asked her to give me money to just get it fixed somewhere else. Immediately after that the key fob was magically fixed and after lots of rude texts from her, I was able to pickup my key fob. When I went to get it, it was poorly fixed and the key won't even stay in the actual fob of which it primarily stays, it's so loose I'm nervous if I use it in my car it will snap off. I'm seeking my 100$ back as a cost to actually fix the key fob for good.