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ComplaintsforMags Appliance Repair
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The service call occurred on 11/30/22. I pad Mags appliance repair $160 ($120 for service call and one hour of labor, $40 for deposit on parts). The repairman was supposed to fix an occasional leak with the dishwasher and repair the motor/fan in a fridge. I had to reach out several times to get status updates on where we stood with the parts getting delivered. Technician kept telling me that parts are hard to get and should be coming. Then the repairmen told me he suffered some injury and he would be unable to complete the work. I asked for my money back as he could not complete the job (unclear when he will be physically able to work again). Repairman refused. Seeking refund for job not completed (or even attempted for that matter).Almost two months after initial visit, no timetable to fix issues.See attachment for invoice provided.Customer response
01/27/2023
I have not heard from the business in response to my complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.