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Find a Location

Boch Chevrolet has 1 locations, listed below.

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    Business ProfileforBoch Chevrolet

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Boch Chevrolet offers the sales and service of new and used Chevrolet vehicles.

    Business Details

    Location of This Business
    381 Providence Hwy, Norwood, MA 02062
    BBB File Opened:
    2/24/2017
    Years in Business:
    7
    Business Started:
    10/10/2016
    Business Incorporated:
    10/10/2016
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Alternate Business Name
    • DCD C Norwood, Inc.
    Business Management
    • Mr. Daniel Dagesse, President
    • Mr. Christopher Dagesse, Vice President
    • Mr. Mike DiPaolo, General Sales Manager
    • Mr. Timothy McGilvray, Manager
    • Ms. Tracey McDonald-Sands, Manager of Customer Care
    • Mr. John McCarthy, General Manager
    Contact Information

    Principal

    • Mr. Daniel Dagesse, President
    • Mr. Christopher Dagesse, Vice President
    • Mr. Mike DiPaolo, General Sales Manager

    Customer Contact

    • Mr. Mike DiPaolo, General Sales Manager
    • Ms. Tracey McDonald-Sands, Manager of Customer Care
    • Mr. John McCarthy, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased a 2016 ***** Silverado from ********** Norwood in Winter 2021. I had to bring it back to the dealership twice due to a leaking center brake light. This issue was fixed after the second visit. I returned to have the truck serviced on 1/22/2022 (tires rotated and oil change) prior to the 60k miles. I brought my 1 year old daughter to the dealership with me. The service took about an hour. Shortly after exiting the dealership onto route 1, my front driver side tire fell off while I was traveling about 40 miles per hour on route 1. I managed to get the truck to the side of the road, and a Norwood police officer was quick to assist me. Since I was about 200 yards from the entrance to the dealership, the service tech came to the scene and put on my spare tire and I drove the truck back to the dealership. My truck drove on the rotator for about 100 yards. Boch apologized for the mistake and said they sent the tech who serviced my truck home. They said they would fix the truck. I have since gotten my truck back, but now they are not supplying me with a work order or invoice to tell me what they actually did to fix my truck. All I can tell is that is was cleaned and the rim replaced. It appears to be the same rotor, which has dings all over it. I have no receipt for this service and no explanation of what work was done after they were clearly negligent in repair leading to my tire falling off with my 1 year old daughter in the truck with me.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew S

    1 star

    03/19/2024

    I wanted to finance my brand new 2024 Chevrolet Silverado 1500 Crew Cab RST from Nucar Boch Chevrolet with my personal finance company Navy ******************** (NFCU). The dealership finance person I talked to stated that I had to file the loan paperwork through one of their companies, and after, I could refinance it through my credit union. I signed the paperwork to do the loan through them with M&T Bank at over 8% interest, instead of my Navy ******************** at a 5% interest rate. After talking to family and friends, I finally looked it up online and found out that it was illegal to be told that. I have absolutely no idea why someone who works for Nucar Boch Chevrolet in Norwood ************* would tell me that in the first place. I am extremely upset by this situation. I am currently trying to refinance the loan with NFCU at a lower interest rate. I hope this refinance loan goes through.

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