Business ProfileforCoastal Air Heat & Refrigeration

Our air conditioning failed during last ******* heat wave and I had difficulty getting someone to look at our problem until I contacted Coastal Air. The technician arrived the following day and had the a/c repaired in less than 2 hours. We have had multiple problems with our systems that are more 30 years old. We decided it was time to replace 30-year-old gas furnace and a/c systems with a high efficiency one. After reviewing 3 companies to do the work we decided on Coastal. I received a detailed proposal from ******* the owner that included what type of units to be installed with the efficiency ratings for each and a narrative explaining the installation of the units. ******* also followed up with a phone call to be sure I understood the proposal and asked if I had any questions on the entire process. I was pleasantly surprised when I saw the entire cost to replace both systems was considerably less than the other companies I contacted.The entire job of removing furnace, a/c coils, a/c condenser and replacing them with a high efficiency system was completed in 1 day. I was in the **** installation business years ago and I thought I was good, but I couldn't compare to the incredible efficiency of these guys.I give all the credit to *******, the owner who runs this business with the attitude that customer satisfaction is the number 1 priority to him. We not only saved a considerable amount of money compared to the other companies we contacted, but had the best equipment installed without any disruptions to our household.We are more than satisfied with Coastal and you will be too. It was a pleasure to finally deal with a company who prides itself on customer satisfaction at a reasonable price. Well done, *******. You should be proud of the business you have created.