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ComplaintsforAlpha Omega HVAC Plumbing and Heating
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
8/28/23 awnd 7/12/23 he came out and told me there was no problem with my tankless water heater yet the water will not get hot. charged 175 and did nothing. called him again because he said if i have a further issue he would not charge for a service charge. the gas began to leak i had the gas company come and tell there was a leak. I called him because he said he would not charge for service call he told me there was no leak after he gas company confirmed it. he tried to get me to buy a new system if there is no leak why would i need a new system i asked him. he told me he could not fix and demanded i pay service call charged me ******. he did nothing again. he is ripping people off and unable to do the work. i think he just makes money charging for service calls he really cant fix anythingCustomer response
09/08/2023
I have not heard from the business in response to my complaint.
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Contact Information
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
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TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.