ComplaintsforGo Store It
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Complaint Details
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Initial Complaint
08/31/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I received notice about a hike increase a few months ago for $100 so my initial storage was $264 and jumped to $364. I was paying that price for a few months. Now I received a email informing me the price will be raised an additional $50. The problem is I just received this email yesterday for a price hike dated for September 1st. This is not fair and not right to not give at least a 30 day notice.Initial Complaint
01/31/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
+Attachments:One cheapest storage unit No D1204 on upper floor was booked for 25/USD per month as advertised:1st month half price *****. A 10 days notice was delivered to company by mail+copy in email non-discriminatively December 6,2022: Unit emptied&moved out on Dec 4&refund requested for overcharges. Instead refunding&fixing the computer they impudently invoice 'Jan 2023'. They have no right for it.Refund should have been done by December 16,2022. They were reminded on December 28 with emailcopy from Dec 6.Again they illegally ignore instead apologising.They have to refund money&to honor+respect the price advertised&basic school mathematics. 1.Rent2 March 2022 33 USD /***** USD= 264%overcharge of advertised price: **** USD to refund 2.Rent25 March 2022 ***** USD/25 USD = 255% overcharge(OVCH):38.87 USD to refund 3.Rent29 April 2022 66 USD/25 USD =264% OVCH:41 USD to refund 4.Rent31 May 2022 66 USD/25 USD =264% OVCH:41 USD to refund 5.Rent29 Jun 2022 66 USD/25 USD =264% OVCH:41 USD to refund 6.Rent30 July 2022 66 USD/25 USD =264% OVCH:41 USD to refund 7.Rent1 Sept 2022 66 USD/25 USD =264% OVCH:41 USD to refund 8.Rent1 Oct 2022 66 USD/25 USD =264% OVCH:41 USD to refund 9.Rent27 Oct 2022 66 USD/25 USD =264% OVCH:41 USD to refund 10.Rent30 Nov 2022 81 USD/25 USD =324% OVCH:56 USD to refund ------------------------------------------------------Overcharge ****** USD to Refund. Copy of booking+correspondence attached. The overcharge consist of multiple constituents months long:*overcharge against the advertised price *+overcharge against the position of unit +They should pay time spent complaining&discrimination&blackmailing a customer.They still advertise less. +distress caused by their wrong computer blackmail&lazy employees ignored:correspondence&good practice. Companies&advertising&cheating with wrong computers is their fault. Employees&ITStaff should return months of unfairly earned salaries not performing work,but blackmailing customers.Easy.Customer response
02/12/2023
I have not heard from the business in response to my complaint, as described in the complaint they advertise, and then instead fixing their computer faults they impudently ask for money and ignore every right and they overcharge from several points of view all the time and instead refunding impudently ask for more. Also positionwise, unit is on an upper floor and not on the ground floor,they overcharged on that, too. Also it is not possible to pay in the store, they refuse in place payments and request you to pay a wrong amount online, where they cheat you online with a wrong computer system and discriminate against other customers. Magasines,journals,computers, phones, internet and tv are no law no acts no regulations no directives. They should refund and pay time spent complaining.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.