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Find a Location

The Biker's Outfitter has 1 locations, listed below.

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    Business ProfileforThe Biker's Outfitter

    Motorcycle Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1039 Broadway, Revere, MA 02151-1308
    BBB File Opened:
    1/11/2008
    Years in Business:
    34
    Business Started:
    1/1/1990
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Ms. Lisa Darian, Owner
    Contact Information

    Principal

    • Ms. Lisa Darian, Owner

    Customer Contact

    • Ms. Lisa Darian, Owner
    Additional Contact Information

    Fax Numbers

    • (781) 289-2347
      Other Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JMetheny

    1 star

    11/02/2021

    Want a bike that will have constant issues since purchase, leaving you to walk home for miles time and time again? Want to get no kind of sympathy from guys that could moonlight as bong shop employees? Want to get accused of tampering with a 5 day old purchase so that they wont take responsibility for something they said theyd fix before pickup? Want to get talked down on in front of other customers while the owner smokes cheap talon cigs indoor? Well then look no further! ... Seriously Im trying to make light of how awful of an experience Ive had with Biker Outfitters. Left with $3000 WASTED. They appear friendly and professional when youre making a purchase but after that they could care less. When I first called in my breakdown on day 2, the response was Well thats why you get a warranty, bring it in like they expected it. Bring it in HOW?! Walk the bike back for cities? After about 5 more visits, one time the bike shut down as I was riding away from a repair, and I realized they have no clue how to fix this. Further inspection on this bike from my countless visit shows that it is used. Funny that I would see bikes for sale on fb or other places then see a dirty scooter with a tag in their lot. I can tell that mine was used beforehand and sold new. If you keep coming back for fixes like I did they will try to intimidate you and turn you away. Imagine paying for a bike that you only got to ride a handful of days and the sellers act like YOURE the problem when you want it fixed? When I said I want another bike after all these issues they refused and had the nerve to say You saw the wording on the paperwork when you signed you know what you got Like man say youre a scam without saying youre a scam. Even another tech tried a few things and couldnt fix. So now I have an expensive decoration on the side of my home. My friends got serviced here and bought from here, but now thats no more. Also posting this among different scooter/biker groups in ******. These people are the absolute worst. Now to wait for some lying response like I see with others. Look how they respond online like grown children. Also my gf bought a scooter there same time thats now having issues. Worst people

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    Better Business Bureau in Eastern MA, ME, RI & VT

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