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ComplaintsforColossus
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/14/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
This company calls me every day. I want them to stop calling me. It borders harassment.Business response
05/13/2024
***** has not been the *** of Dvinci for about 3 years. PX acquired Colossus 3 years ago. You can reach out to px.comInitial Complaint
05/09/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I spent 5800 dollars on 2o leads with there gaurentee that the salesmen told me. I only have received 5 and they owe me 15. They will not respond or return callsBusiness response
05/13/2024
***** has not been the *** of Dvinci for about 3 years. PX acquired Colossus 3 years ago. You can reach out to px.comInitial Complaint
04/20/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I have been recieving non-stop spam calls from DVINCI Energy. No matter how many times i block their number, they contact me from a different line. Its blocking my call log and using data on my device. I would like to be removed from their call list permanently.Business response
08/25/2022
Hi *****,
Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the ************ We do apologize for the inconvenience and frustration that this has caused on your end.
Thank you,
ColossusCustomer response
08/25/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
***********************Initial Complaint
02/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
this company calls 4-6 times a day every day of the weekj and everyweek of the month< they have hundreds of numbers and use them allCustomer response
03/08/2022
I have not heard from the business in response to my complaint.I have not heard back from this business but seeing that was the problem in the first place Im glad I havent heard from them latelyBusiness response
08/25/2022
Hi *******,
Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the ************ We do apologize for the inconvenience and frustration that this has caused on your end.Thank you,
ColossusInitial Complaint
02/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I get texts every day from DvinciBusiness response
08/25/2022
Hi ********,
Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the ************ We do apologize for the inconvenience and frustration that this has caused on your end.
Thank you,
ColossusInitial Complaint
01/28/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I have been receiving daily scam calls from "Dvinci" over and over for MONTHS. I have never contacted this company and don't know how they got my number. Additionally, I am registered on the National Do Not Call list and have told them that before. When I tell them this, they hang up without saying anything and continue to call back days later from different phone extensions. It is impossible to block all their numbers and I do not want to harassed anymore.Customer response
02/09/2022
I have not heard from the business in response to my complaint. I am still receiving daily calls from various phone extensions of theirs. I have picked up before and told them I wish to not be contacted and they continue calling. I am still being harassed.Business response
08/25/2022
Hi *****,Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the ************ We do apologize for the inconvenience and frustration that this has caused on your end. Thank you,ColossusInitial Complaint
01/26/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
They call me constantly even after I've told them to put me on their do not call list. My number is also registered on the national do not call list. If they call again I will be filing a lawsuit for violating the Telephone Consumer Protection Act.Business response
08/25/2022
Hi *****,
Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the ************ We do apologize for the inconvenience and frustration that this has caused on your end.
Thank you,
ColossusInitial Complaint
01/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have been getting calls from Dvinci at least 5-6 calls per day with various phone numbers. I answered one call and told them to take me off their call list, Ive blocked about every number theyve called me from, and yet I continue to get calls. This is harassment.Business response
08/25/2022
Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the *********** at the beginning of the year. We do apologize for the inconvenience and frustration that this has caused on your end. Thank you,ColossusInitial Complaint
09/21/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
About 2 months ago, in late July 2021, I purchased 20 appointments from Dvinci (and they said I would get 10% more or an extra 2). These were guaranteed by the owner of Dvinci, to be qualified and sit with us and that any that were not qualified or did not sit would be replaced so that we would receive 22 qualified, appointments with homeowners that we sat down with. We paid $6,300 for this contracted purchase. They would largely No Shows and I kept after them for performance but it was repeated excuses and no performance. I made repeated requests for performance or refund. All ignored. About a week ago I spoke with CFO/COO **** **** and he promised me a refund and asked me to email him and include direct deposit info. I did and he got it. Have an out of office reply. However, **** has not delivered refund as promised. Have left **** many voicemails and he continues to ignore me. This place is a scam. I have notice other BBB complaints similar to mine.Business response
05/13/2024
***** has not been the *** of Dvinci for about 3 years. PX acquired Colossus 3 years ago. You can reach out to px.comCustomer response
05/13/2024
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
FAQ
Regards,****
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Contact Information
Business hours
Today,Closed
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
9 total complaints in the last 3 years.
3 complaints closed in the last 12 months.