![](https://m.bbb.org/prod/ProfileImages/90260097-24ad-466f-b5ba-16c7836de180.jpeg?tx=w_150)
Customer ReviewsforBristol County Sealing Company
12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Scott M
5 stars06/15/2024
Great company to work with. They arrive on time and provide excellent communication throughout process. Our stamped concrete pool decking looks better than when it was initially installed 5-6 years ago.Review from Emily H
5 stars06/06/2024
BCSC did an amazing job resealing our pool patio. Our stamped concrete patio is 11 years old and has been problematic since installation with chronic sealer issues. The is the first company that truly restored the patio and made it look new. They are extremely knowledgeable and were meticulous. They are priced reasonably and arrived on time. I would highly recommend!Review from Mike O
5 stars05/30/2024
Very honest company. Asked them to reseal my pool patio. After further inspection they called and told me that because it was originally sealed with a penetrating agent it would be pointless to reseal at this time. Not many companies today would be that honest. Most would have taken the check I left for them and done the job anyways. Highly recommend this company.Will definitely use when patio is ready.Thank youBristol County Sealing Company Response
06/01/2024
Thank you, Mr. ************* year, we looked at over 1029 pool patio decks each year, And were only able to quote about 309, because the rest of them have issues, such as cheap sealers with previously used all the wrong type of sealer was used. The application process was flawed. So unfortunately, you experienced the same thing. Thank you for the Compliment, because integrity is important to us. Please reach out to us next year and will come by and take a look. As previously mentioned with penetrating seal as it takes a few to several years.
Review from Jacqueline F
5 stars05/27/2024
Bristol County Sealcoating did a great job!!I fully recommend them.Very professional and thorough.??Review from Joe M
5 stars05/05/2024
I have used Bristol County Sealing Company several times to seal my stamped concrete pool deck and am happy every time! Their prices in my opinion are great considering how beautiful my pool deck looks every time I use them which has been every 2-3 years. I truly believe you get what you pay for. From the beginning to the end the communication, scheduling and work performed has been excellent. I have always had the pleasure of having ******************* my deck. He has always been punctual, professional and knowledgable. I highly recommend Bristol County Sealing Company!Review from Bob M
5 stars06/23/2023
I have used Bristol County Sealing several times to seal my stamped concrete around my pool. The process is excellent starting from scheduling to completion. I highly recommend them if youre interested in bringing your concrete back to looking like new. Their pricing is very reasonable!Review from Michelle T
5 stars06/22/2023
Quick response and estimate. On time and very professional. They did a great job, we are very happy and will use them again.Bristol County Sealing Company Response
06/22/2023
We thank you for utilizing our service once more, while acknowledging our genuine concern for great customer service, quality workmanship and our overall professionalism! Have a great summer!Bristol County Sealing Company Response
06/22/2023
We thank you for utilizing our service once more, while acknowledging our genuine concern for great customer service, quality workmanship and our overall professionalism! Have a great summer!Review from Inna R
1 star06/20/2023
They came out to seal our exposed aggregate patio around our pool. First time 2 years ago it was great. This time not so much. After first big rain storm white patches formed all over the place. I asked them to come have a look to tell ** what happened and they said they are very busy and since its been 30 days there is nothing they can do and automatically blamed other things like salt water etc. we just wanted them to look at it and hopefully have a solution for the problem as it looks horrible and was fine until they sealed it. Because they were too busy to come look and blew us off we wont use them again.Bristol County Sealing Company Response
06/23/2023
We sorry for what youre experiencing. After 30 days you called us to say you had white areas all over the deck. We are not responsible for the area, as we previously discussed in detail in previous communications. Our services are the same every time. The variable is the condition of the project. Weve done hundreds of cleaning and sealing of pool patios, driveways and walkways. We apply a quality acrylic sealer over stamped and exposed aggregate concrete every time without issues. Rain is not a factor as you mentioned unless we get rained in during the sealer application and that we can fix shortly after the rain stops. The Initial photo provided was 30 days after work was completed. We reviewed the photo and as explained didnt see what you were saying was an issue. We dont think youre fabricating this situation but are confused about timing, photos and your account of events. I say this sincerely. As mentioned, there are a variety of factors that can contribute to white spots which we have not seen in photo provided, and additional photos when asked for more photos to support your claim, that you made 30 days later. Pool chlorine powder spills, fertilizer, landscapers applying lime. If your concrete has been soft washed prior to our arrival it leaves a salt residue in the concrete pours which May cause a chemical reaction-white effect that you mentioned a few days later after your initial email. Was the pool used after we left instead of waiting 48 hours if salt water pool chemistry and 24 hours for regular chlorine pool, mentioned under the confirmation email dos and donts? Again were sorry this happened to you concrete but we did not create the problem. As mentioned, in a previous communication we get calls quite often from contractors and homeowners alike for our assistance in problems they have. Its unfortunate that you are attempting to blame us 30 days after completion for an issue youre having and we had nothing to do with its creation. Once we leave your property we have no control over the area and what happens on near your concrete pool patio.. Respectfully, ***********Customer Response
06/24/2023
This is absolutely the sealing job you did. We had it inspected by a professional and moisture has gotten under the sealer. We now have to have it removed and start from scratch. I know you think very highly of yourself and company but everyone makes mistakes and you refused to even come look after I sent a bunch of pictures when you requested more and have the email replies from you to those pictures to prove it. It has actually gotten worse since I emailed you due to more rain.Review from Paul P
5 stars06/15/2023
Bristol county sealing is great, this is about my 5th I used them to seal my stamped concrete patio around my pool, unbelievable work every time and the price is very reasonable. I highly recommend themBristol County Sealing Company Response
06/23/2023
Thank you for choosing to do business with us again. We appreciate you kind words and honest review. We hope your summer is an enjoyable one!Review from Peter M
5 stars06/15/2023
Professional, prompt, and personablehigh quality work for a very fair priceBristol County Sealing Company Response
06/23/2023
Me. ******,Wed like you say thank you for your detailed review. It addresses whats always been important to us: being on time, utilizing quality products and workmanship. We believe without overall professionalism, a business cant last. Thank you and we hope you have a great summer!
Customer Review Rating
Average of 12 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.