Business ProfileforRockland Federal Credit Union

USE CAUTION if you decide to choose Rockland, as they will not work with you and have zero compassion for people who become sick or ill. Please read other comments/reviews and go with a more reputable credit union.Rockland FCU's response to removing negative credit **** for late payment. "Rockland Federal Credit Union has received your request for us to delete information in your credit report relating to the loan described above. Because the information you have asked us to delete is accurate, it would not be appropriate for us to delete that information. Financial Institutions and many other businesses rely on credit reports to make fair decisions, so it is important that we do not delete accurate information." -*********************************.Used Rockland for a car loan and haven't missed a single payment since being a member for nearly 3 years on top of having an 800+ credit score. I ended up in the hospital for multiple weeks and missed a payment. When I called after getting out of the hospital to explain my situation (as well as making sure I was up to date on all payments) the manager said there was nothing they could do to help and it was going to hit my credit report as a late payment. They had mailed me 1 singular letter to notify/contact me of the late payment. ******* Federal Credit Union would never do this. DO NOT USE Rockland, I learned my ****** about going with the lowest rate and will end all future business with them and continue to educate anyone I know using Rockland currently about the customer service and my experience.