Business ProfileforNortheast Appliance Pros Inc.

I contacted Northeast Appliance to fix my 3 year old dishwasher on Dec 13, 2022. ******, the repairman was there for 11 mins & only turned the dishwasher on. No opening it to assess the issue. He said we needed a control panel, ordered it & charged me $129. 2 weeks later when he came to install it, the issue wasnt fixed & he said it was a faulty control panel. He ordered another one. I had to make several calls to schedule a follow up. Weeks later a new repairman came & installed another control panel & the issue didnt resolve. He said it was also a faulty new part. I asked him if he was sure it was the control ********** said I dont know what else it could be So he said he would order a third control ************ would call to schedule an appt. I called for weeks with no response until I finally got ahold of ***** around the first week of February. She said they needed to call Whirlpool/Maytag because they didnt know what the issue was & they werent going to order a third control panel. I called he back a few times for more info & no response. Finally she left me a voicemail feb 13, saying they had more information from Whirlpool/Maytag & that was the last contact. I have called almost 10 times since then & left at least 4-6 voicemails asking for any update. No response. Other repair shops will not service my dishwasher because they dont know what Northeast did & dont want to be held liable. I called NE one last time to ask them to return my initial fee bc I paid in good faith that they would do an assessment AND fix the problem. Neither has been competed & I cant get my dishwasher fixed. Ive never experienced a business just flake so much & not even respond, much less finish a job. Its beyond unprofessional & I am reporting them in hopes that no one else has to go through this as well.